Privacy Policy

Last Updated: July 2026

Introduction

Legacy Storage Solutions LLC DBA (Doing Business As) Legacy Storage Acquisitions ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and engage with our services related to the evaluation and acquisition of self storage facilities.

Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, mailing address, phone number, property address, facility details (such as unit count, occupancy, and condition), business and financial details you voluntarily share for the purpose of receiving an offer, and any other information you voluntarily provide through our forms, by phone, or by email.

Non-Personal Information

Browser type and version, IP address, device identifiers, pages visited, time spent on the site, and referring URL.

How We Use Your Information

We use your information to:

Evaluate self storage facilities and prepare offers.
Communicate with you about your inquiry, offer, or transaction.
Schedule calls and appointments you request.
Improve our services and website.
Conduct internal reviews and recordkeeping.
Prevent fraud and unauthorized activity.

SMS / Text Messaging & Mobile Communications

Legacy Storage Solutions LLC DBA Legacy Storage Acquisitions

You can opt in to receive SMS messages from Legacy Storage Solutions LLC DBA Legacy Storage Acquisitions by providing your phone number and submitting a form on our website, or by otherwise providing your express written consent. When you opt in, you can expect to receive calls, emails, and text messages related to your inquiry, offer updates, appointment scheduling, and customer care. Consent to receive text messages is not a condition of any purchase or sale.

You can cancel the SMS service at any time. Just text “STOP” to +1 903-206-2809 or +1 903-403-3691, or reply STOP to any message you receive from us. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or [email protected], or by phone at +1 903-206-2809 or +1 903-403-3691.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Legal Basis for Data Processing

California Consumer Privacy Act (CCPA)

For California residents, you have the right to request access to or deletion of your personal information.

Federal Trade Commission Act (FTC Act)

We adhere to fair business practices and consumer privacy standards under the FTC Act.

All third parties we share your information with are contractually obligated to protect it in compliance with applicable laws.

Your Privacy Rights

Depending on your location and applicable law, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request to update or correct inaccurate data.
Deletion: Request deletion of your personal information (subject to legal or regulatory obligations).
Opt-Out: Request to opt out of data sharing or marketing communications.

To exercise any of these rights, please contact us at:

Email: [email protected] or [email protected]
Phone: +1 (903) 206-2809 or +1 (903) 403-3691

Data Retention and Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards include, but are not limited to:

Secure servers with industry standard encryption protocols
Encrypted communications during data transmission
Access controls limiting data access to authorized personnel only
Regular security reviews and monitoring

Personal information collected for the purpose of evaluating a facility or preparing an offer is retained only for as long as reasonably necessary to complete the applicable process, unless a longer retention period is required or permitted by law.

Despite these safeguards, no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security of your information.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected such data, we will take immediate steps to delete it.

Cookies and Tracking Technologies

We use cookies, web beacons, and tracking scripts to enhance your browsing experience and gather data about usage patterns. You can adjust your browser settings to disable cookies at any time, though this may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the content, privacy practices, or security of such external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our services after any changes means you accept the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Legacy Storage Solutions LLC
Email: [email protected] • [email protected]
Phone: +1 (903) 206-2809 • +1 (903) 403-3691